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Crisis & Emergency Services

    Results: 10

  • Crisis Intervention (2)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Intervention Hotlines/Helplines (2)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Emergency Food (1)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Shelter (3)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • In Person Crisis Intervention (1)
    RP-1500.3300

    In Person Crisis Intervention

    RP-1500.3300

    Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.
  • Mental Health Crisis Lines (1)
    RP-1500.1400-500

    Mental Health Crisis Lines

    RP-1500.1400-500

    Programs that provide immediate assistance for people experiencing a mental health crisis such as a psychotic episode with the objective of defusing the crisis, often working closely with mobile crisis teams on standby, and helping the person develop a plan to link with resources for ongoing assistance, if required. A mental health crisis is a non-life threatening situation in which an individual exhibits extreme emotional disturbance or behavioral distress, is considering harm to him or herself or others, is disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed. Other common indicators include feelings of intense sadness or depression, sleeping or eating problems, anxiety, severe distress, grief, anger or aggression, scattered, unfocused thinking, self-doubt, loss of motivation, lack of patience or irritability and paranoia. The service is generally available via telephone, email, chat and/or text.
  • Ongoing Emergency Food Assistance (1)
    BD-1800.2000-640

    Ongoing Emergency Food Assistance

    BD-1800.2000-640

    Programs that provide an ongoing supply of groceries, usually once a month, for people whose income is not sufficient to meet their needs. Included are programs that provide enough food for an entire balanced meal or series of meals and those that provide a supplemental supply of groceries. Some programs deliver food to people whose disabilities or illnesses make it difficult for them to leave home.
  • Psychiatric Mobile Response Teams (1)
    RP-1500.3400-650

    Psychiatric Mobile Response Teams

    RP-1500.3400-650

    Mobile psychiatric emergency teams available in some communities composed of designated mental health workers (psychiatrists, RN's, MSW's, psychologists, psychiatric technicians) in any combination which intervene in situations where an individual's mental or emotional condition results in behavior which constitutes an imminent danger to him or herself. In other communities, crisis intervention teams do not guarantee in person crisis services. Depending on the local jurisdiction, mobile teams can operate in partnership with local police authorities and include specially trained police officers. Some can be reached following a call to 911 or directly through a local hospital or community mental health agency.
  • Suicide Counseling (1)
    RP-1400.8000-825

    Suicide Counseling

    RP-1400.8000-825

    Programs that provide in-person individual, conjoint, family or group treatment for people who are experiencing an emotional crisis and are attempting to cope by threatening or attempting self-destruction; or for people who have experienced these feelings, made such threats or attempted to fatally harm themselves either on one occasion or repeatedly; and/or for the families and significant others of these people.
  • Suicide Prevention Hotlines (1)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.